Coaching in health and safety and business improvement
Coaching is increasingly used by organisations as a means of developing specific skills, capabilities and achieving high performance and improvement in health, safety and environmental management. The CIPD defines coaching as “development techniques based on the use of one-to-one discussions to enhance an individual’s skills, knowledge or work performance”. A coach is a collaborative partner who works with the learner to help them achieve goals, solve problems, learn and develop (Caplan, 2003). Effective coaching improves employee performance, drives organisational performance and delivers business performance outcomes.
Why coaching?
- Targeted development interventions – helping individuals adjust to major changes in the workplace quickly
- Support different learning styles
- Coaching offers a flexible, responsive approach to development, and address deficiencies in current performance and strengthens under-developed skills
- Providing ongoing support
- Growing future senior staff and support the succession planning or organisations
- Accelerating change in organisations
- Improving organisational and individual performance
- Building your training capacity – train your line managers, specialist internal coaches and peers in delivering coaching
How we deliver effective coaching in health and safety?
- Design an effective coaching process and use a structured approach
- Establish trust: be respectful, be genuinely interested
- Active listening: understand people’s expectations and concerns
- Gap analysis approach – help people to identify gaps against the performance standards, assist goal development and setting
- Ask good questions: probes, explores and encourage systematic thinking and new perspectives
- Collaborative and supportive: we are the enabler, your collaborative partners working closely with you
- Practical support – assist in making sense of a situation, facilitate depth of understanding by sharing our practical industrial experience
- Provides people feedback on both their strengths and weaknesses
- Solution and result-oriented: provide tools to support problem-solving and offer recommendations
- Performance review: periodical meetings are scheduled to review your progress and offer support